FAQ

Do I have to order a minimum amount?

Yes, the minimum amount is 500 kilograms.

How long are your delivery times?

Within the United States deliveries normally take four weeks. International orders usually take approximately eight weeks. Accelerated deliveries are possible for orders both within and beyond the United States.

In what type and size of package is SolaGrain delivered?

SolaGrain is delivered in multiply 20-kilogram bags. Other packaging is possible based on individual needs, although supplemental handling charges might apply. If you are interested in alternative packaging, please contact us directly.

How should SolaGrain be stored?

SolaGrain should be stored in a clean, dry place at temperatures of below 20° C (70° Fahrenheit) and less than 70% humidity.

How long can SolaGrain be stored?

SolaGrain can be stored for up to one year before use.

Is SolaGrain kosher?

SolaGrain is kosher.

Does SolaGrain meet halal dietary standards?

SolaGrain meets halal dietary standards.

Is SolaGrain free of genetically modified organisms?

SolaGrain is GMO-free.

Does SolaGrain contain gluten?

SolaGrain is gluten-free (< 5 ppm).

Which hygiene and safety standards are used for producing SolaGrain?

Johansons, LLC adheres to the highest hygiene and safety standards possible and requires its suppliers to do the same. All Johansons products reflect current official requirements and do not exceed the Defect Action Levels of the US Department of Agriculture. In addition, all Johansons products are manufactured in accordance with GMP standards and all applicable FDA regulations.

What are the ingredients contained in SolaGrain?

You will find all ingredients contained in SolaGrain and the related nutritional information by clicking here.

I have a complaint or would like to return an order. Whom should I contact?

We are thankful for feedback, whether positive or negative. Please contact us by sending an e-mail to info@solagrain.com or call us at +1 (352) 347-1500 (USA) oder +49 (6103) 807736 (Europe).